MALAYSIA AIRPORTS TAKES FIRM ACTION FOLLOWING AEROTRAIN INCIDENTS

Sepang - Based on the recent Aerotrain incidents, Malaysia Airports has formally addressed concerns with contractors Alstom and IJMC-PESTECH Joint Venture (IPJV), and demanded immediate corrective action. Preliminary assessments conducted have revealed a declining trend in system reliability, particularly involving the vehicle and power distribution systems. 

Despite receiving data and assurances from the contractors, the information provided has not instilled sufficient confidence in the current reliability of the Aerotrain system. 

Hence, we have made the decision to implement a comprehensive action plan. The plan will be led by Malaysia Airports’ Project Team, with the full involvement of contractors, project consultants, and in collaboration with an independent technical assessor. The comprehensive plan is currently being developed with active engagement from all relevant parties. Malaysia Airports will continue to work closely with Agensi Pengangkutan Awam Darat (APAD) and the Ministry of Transport (MOT) to address and resolve the issue. 

As an immediate measure, a full shuttle-bus service will be deployed within off-peak hours between 11:00 PM to 5:00 AM nightly to facilitate planned as well as additional inspection and rectification works. Additionally, from 5:00 AM to 11:00 PM daily, a concurrent shuttle-bus service will operate alongside the Aerotrain service to ensure uninterrupted passenger movement. Malaysia Airports is ready to mobilise extensive resources to provide full shuttle-bus services, according to the requirements of the comprehensive action plan. 

Since the resumption of service in July 2025, the Aerotrains have carried more than 6.55 million passengers and operated close to 95,000 trips. We remain steadfast in our commitment to restoring full confidence in the Aerotrain system. Passenger safety and comfort remain our top priority, and we are committed to upholding the highest operational standards.